Shipping Info

All items ship within 48 hours unless ordered on a weekend or holiday. Cost is calculated at checkout based on shipping speed.

Agent Nateur is not responsible for packages once they leave our warehouse. We offer optional insurance (available during checkout), which we recommend to protect against damage or loss during transit.

Each holi(stick) is made by hand. Please be patient as it can take a few days for your order to process.

*****DISCLAIMER: WE ARE NOT RESPONSIBLE FOR LOST PACKAGES. PLEASE CHOOSE TO SHIP WITH INSURANCE IF YOUR MAILBOX IS NOT SECURE.

WE ARE NOT RESPONSIBLE IF YOU PROVIDE THE WRONG SHIPPING ADDRESS. IF PACKAGES ARE RETURNED TO US, YOU ARE RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES. IF THE PACKAGE IS LOST DUE TO YOU PROVIDING THE WRONG ADDRESS, WE ARE NOT RESPONSIBLE AND CAN NOT OFFER A REFUND.